Privacy Policy

Last Updated: November 2025

Welcome to AN Support Info (accessible from https://ansupport.info). At AN Support Info, your privacy is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and your rights concerning your information.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information We Collect

We may collect and process the following types of personal data:

Information you provide directly: such as your name, email address, phone number, messages you send, attachments you upload.
Account registration information (if applicable): name, company name, address, email, telephone number.
Automatically collected information: log files, IP address, browser type, ISP, date/time stamp, referring/exit pages, clicks & usage data for site analytics.

How We Use Your Information

We use your information for purposes including, but not limited to:

Providing, operating, and maintaining our website.
Improving, personalizing, and expanding our website content and services.
Understanding and analysing how you use our website.
Developing new products, services, features, and functionality.
Communicating with you (directly or via partners) including customer service, updates, marketing and promotional messages.
Sending you emails.
Preventing fraud and ensuring security.

Log Files

AN Support Info follows a standard procedure of using log files. These files log visitors when they visit websites. The information collected by log files may include: IP address, browser type, ISP, date/time stamp, referring/exit pages, and click counts. This information is not linked to any personally identifiable information and is used for analysing trends, administering the site, tracking users’ movement, and gathering demographic data.

Advertising & Cookies

Our website uses third-party advertising services including Google AdSense. Google, and other ad networks or vendors, may use cookies (including DART cookies) to serve ads to you based on your browsing behaviour or visits to this and other websites. For more information, visit Google Advertising Policies.

You may opt out of personalised advertising via Google’s opt-out page: Ads Settings.

Third-Party Privacy Policies

AN Support Info’s Privacy Policy does not apply to other advertisers or websites. We encourage you to review the privacy policies of these third-party ad servers for more detailed information and opt-out options.

CCPA Privacy Rights (California)

Under the California Consumer Privacy Act (CCPA), California residents have rights including:

Request disclosure of the personal data collected about you.
Request deletion of your personal data collected by us.
Request non-sale of your personal data (if applicable).

If you make such a request, we have one month to respond.

GDPR Data Protection Rights

If you are a resident of the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR), including:

Right to access – You can request copies of your personal data.
Right to rectification – You can ask us to correct or complete your personal data.
Right to erasure – You can ask us to erase your personal data under certain conditions.
Right to restrict processing – You can request us to restrict processing of your personal data under certain conditions.
Right to object to processing – You can object to our processing of your personal data under certain conditions.
Right to data portability – You can request us to transfer your data to another organisation or directly to you under certain conditions.

If you would like to exercise any of these rights, please contact us.

Children’s Information

We are committed to protecting children’s privacy online. We do not knowingly collect personally identifiable information from children under the age of 13. If you believe your child under 13 has provided us with personal information, please contact us immediately. We will take steps to remove that information.

Cookies & Embedded Content

If you leave a comment on our site, you may opt-in to saving your name, email address and website in cookies for your convenience. These cookies last one year. When you access our login page, temporary cookies may be set to determine if your browser accepts cookies. If you upload images, avoid uploading images with embedded location data (EXIF GPS) as visitors can download and extract any location data from images on our site.

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely so we can recognise and approve any follow-up comments automatically. For registered users (if any), we store the personal information they provide in their user profile. Administrators can see, edit or delete this information at any time.

Your Data Protection Rights

If you have an account or left comments on our site, you can request:

An exported file of your personal data we hold.
That we erase any personal data we hold about you (except data required to stay for legal/administrative purposes).

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service. Some of your data may be transferred to and processed by third-party services for analytics and ad-serving.

Changes to This Privacy Policy

We may update or revise this Privacy Policy at any time. The revised version will be effective immediately upon posting. The “Last Updated” date above will reflect the change. By continuing to use our site after changes are posted, you accept the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, feel free to contact us: